Privacy Policy
Welcome to www.ekamie.com (the “Site”), operated by Konsortium MyGerak Internasional Sdn. Bhd. (“we,” “us,” or “our”). We value your privacy and are committed to protecting the personal information you provide us when using our services. This Privacy Policy outlines how we collect, use, and protect your information.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services for you. The information collected includes:
Personal Identification Information: When you register on our Site, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
Non-Personal Identification Information: We may collect non-personal information whenever you interact with our Site. This may include your browser type, IP address, operating system, and other technical details.
Usage Data: We may collect information on how our Site is accessed and used. This data may include details such as pages visited, the time spent on each page, and other diagnostic data.
Cookies and Tracking Data: Our Site uses cookies and similar tracking technologies to monitor activity and store certain information. Cookies are small files stored on your device that enable us to enhance your experience by remembering your preferences.
2. How We Use Your Information
We may use the information we collect in the following ways:
To Process Transactions: We use your personal information to process your orders and manage your payments securely.
To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
To Personalize Your Experience: We may use your information to understand how you use our services and personalize the content you see on our Site.
To Send Periodic Emails: If you provide us with your email address, we may use it to send you updates on your orders, promotional materials, product updates, or other related information. You can unsubscribe from these communications at any time.
For Analytics: We use analytics and tracking information to understand trends, optimize our Site’s performance, and improve our services.
3. How We Protect Your Information
The security of your information is our priority. We use commercially acceptable means, such as encryption and secure server hosting, to protect your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use reasonable security measures, we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
Third-Party Service Providers: We may share information with third-party companies that assist us in operating our Site, processing payments, or providing customer service, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your personal information if required to do so by law, in response to valid requests by public authorities, or to protect the rights, property, or safety of our company, our users, or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
5. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
6. Your Rights Regarding Your Personal Information
You have the following rights regarding your personal information:
Access and Update: You have the right to access and update the personal information we hold about you. If any of your information is incorrect or has changed, please contact us to update it.
Delete: You may request the deletion of your personal information, subject to certain legal requirements. We will take reasonable steps to erase your data upon request.
Withdraw Consent: You may withdraw your consent to our processing of your personal information at any time. Please note that withdrawing consent may affect your ability to use certain services on our Site.
Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions included in each email.
7. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.
This Privacy Policy is intended to provide you with clear and transparent information on how we handle your personal information. By using our Site, you agree to the terms outlined in this Privacy Policy.